Shipping and Payment
1. Payment Options
For your order, we offer the following payment options, provided that the product description doesn't state otherwise:
- Prepayment by bank transfer
- Direct Debit (subject to availability)
- Parcels are shipped by UPS and DHL. An email containing the tracking number for this shipment will automatically be sent to you.
- For small and light shipments you can choose a registered delivery service. Please note that no tracking information can be sent using this type of delivery service. The transit time of registered mail for shipments outside of Germany can be several weeks. We strongly advise you to choose delivery by UPS and DHL!
3. Shipment costs
- The shipping costs depend on the total weight of the shipment, the chosen delivery company and the destination country. The shipping costs will be calculated during the ordering process and disclosed before order completion.
- Excerpt from the delivery costs table (all prices in Euro):
Registered Letter up to 1kg
Parcel up to 2 kg
Parcel up to 10 kg
Austria; Belgium; Bulgaria; Croatia; Czech Republic; Denmark; Estonia; Finland; Hungary; Italy; Latvia; Lithuania; Luxembourg; Monaco; Netherlands; Poland; Romania; Slovakia; Slovenia; Sweden
Andorra; Greece; Guernsey; Ireland; Jersey; Liechtenstein; Norway; Portugal; San Marino; Spain; Switzerland; United Kingdom
Albania; Anguilla; Antigua And Barbuda; Armenia; Aruba; Azerbaijan; Bahamas; Barbados; Belarus; Bermuda; Bosnia And Herzegovina; Canada; Cayman Islands; Dominica; Dominican Republic; Faroe Islands; Georgia; Gibraltar; Greenland; Grenada; Guadeloupe; Haiti; Iceland; Jamaica; Kazakhstan; Kyrgyzstan; Macedonia, The Former Yugoslav Republic Of; Martinique; Mexico; Moldova; Montserrat; Puerto Rico; Russia; Saint Kitts And Nevis; Saint Lucia; Saint Vincent And The Grenadines; Serbia; Tajikistan; Trinidad And Tobago; Turkey; Turkmenistan; Turks And Caicos Islands; Ukraine; Uzbekistan; Virgin Islands, British; Virgin Islands, U.s.
Argentina; Australia; Bahrain; Brazil; Chile; China; Colombia; Costa Rica; Ecuador; Egypt; Hong Kong; India; Indonesia; Iraq; Israel; Japan; Korea, Republic Of; Kuwait; Malaysia; Mongolia; New Zealand; Oman; Palestinian Territory, Occupied; Panama; Peru; Philippines; Qatar; Saudi Arabia; Singapore; Taiwan, Province Of China; Thailand; United Arab Emirates; Venezuela; Viet Nam
Algeria; American Samoa; Angola; Bangladesh; Benin; Bhutan; Botswana; Brunei Darussalam; Burkina Faso; Burundi; Cambodia; Cameroon; Chad; Congo; Congo, The Democratic Republic Of The; Cook Islands; CÔte D'ivoire; Djibouti; Equatorial Guinea; Eritrea; Ethiopia; Fiji; French Guiana; French Polynesia; Gabon; Gambia; Ghana; Guam; Guinea; Guinea-bissau; Guyana; Jordan; Kenya; Kiribati; Lao People's Democratic Republic; Lebanon; Lesotho; Liberia; Libyan Arab Jamahiriya; Madagascar; Malawi; Maldives; Mali; Marshall Islands; Mauritania; Mauritius; Mayotte; Micronesia, Federated States Of; Morocco; Mozambique; Namibia; Nepal; New Caledonia; Nicaragua; Niger; Northern Mariana Islands; Palau; Papua New Guinea; RÉunion; Rwanda; Samoa; Senegal; Seychelles; Sierra Leone; Solomon Islands; Sri Lanka; Suriname; Swaziland; Tanzania, United Republic Of; Timor-leste; Togo; Tonga; Tunisia; Yemen; Zambia; Zimbabwe